What is your Refund Policy?
Smarttutor.com does not issue refunds for non-usage of the system. After the service is canceled, your credit card will not be prorated for the days left in your billing cycle. If you delete a child from the program and the system bills your credit card after the deletion, we will issue a refund. We understand there are exceptional circumstances. Therefore, we will carefully review each petition for a refund and make decisions based on our billing policies.
For transactions using PayPal, no refunds after 60 days can be made as per PayPal’s agreement.