Welcome to SmartTutor.com Customer Support!

99% of your questions can be answered here

Our customer support is now “Self-Service” which means that we love you lots,
but are limited to answering your questions via the “FAQ search tool” or “contact us form” below. We will reply to your email within 48 hours or less.

Calls will only be returned for billingquestions, M-F 9am-5pm PST.
So don’t panic, we will call you back if you have billing issues.
BTW, we can answer most of those questions via the “contact us form” too.

For all other matters, please trust that we will take care of you via FAQs and the “contact us form”
… we are expert in responding in these methods and you won’t go unnoticed. Promise.


How do I know Smart Tutor is as good as you say it is?

Don’t take our word for it. Since 2008, Smart Tutor-Reading has been awarded the prestigious Best Educational Software Award (BESSIE) from the ComputED Learning Center year after year. Reviewers stated that “Smart Tutor – Reading’s website design and content are the best we’ve seen for delivering reading materials to children in the K-5 age group.” Winners were selected from software publishers around the world. To view all the awards Smart Tutor has received, please visit our Awards Page.

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