Welcome to SmartTutor.com Customer Support!

99% of your questions can be answered here

Our customer support is now “Self-Service” which means that we love you lots,
but are limited to answering your questions via the “FAQ search tool” or “contact us form” below. We will reply to your email within 48 hours or less.

Calls will only be returned for billingquestions, M-F 9am-5pm PST.
So don’t panic, we will call you back if you have billing issues.
BTW, we can answer most of those questions via the “contact us form” too.

For all other matters, please trust that we will take care of you via FAQs and the “contact us form”
… we are expert in responding in these methods and you won’t go unnoticed. Promise.

How does SmartTutor work?

You’ve been telling me a lot about what Smart Tutor can do, but how does it work?

Smart Tutor starts off with a short test of important sub-skills in reading and math. Each test lasts approximately 30 to 45 minutes. Then Smart Tutor sets up a lesson plan based on the results of those tests. As soon as each test is completed, your child can begin taking lessons. The entire process is automated. The only thing you may need to do is help your child log in.

Still need help? Contact Us Contact Us