99% of your questions can be answered here
Our customer support is now “Self-Service” which means that we love you lots,
but are limited to answering your questions via the “FAQ search tool” or “contact us form” below. We will reply to your email within 48 hours or less.
Calls will only be returned for billingquestions, M-F 9am-5pm PST.
So don’t panic, we will call you back if you have billing issues.
BTW, we can answer most of those questions via the “contact us form” too.
For all other matters, please trust that we will take care of you via FAQs and the “contact us form”
… we are expert in responding in these methods and you won’t go unnoticed. Promise.
How much time does it take?
Lessons vary in length from five minutes to nearly an hour. We realize, however, that it is difficult to get a child to sit still for that length of time. For this reason, each lesson is broken down into smaller, more manageable activities. Encourage your child to use Smart Tutor for at least fifteen minutes a day, and you will begin to notice the difference.
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